Last updated on August 19, 2026. This policy explains how SpringMelody collects, uses, shares, and protects your personal information when you visit this website or use our services.
Welcome to SpringMelody. This Privacy Policy describes how we handle personal information in connection with our website at https://www.springmelody.lol and the computer systems design and related services we provide. SpringMelody is the developer and operator of this website, and we take the responsibility of protecting your information seriously. We have written this policy in plain language so that you can understand exactly what we collect, why we collect it, and the choices available to you.
Please read this policy carefully. By using our website or engaging our services, you acknowledge that you have read and understood the practices described here. If you do not agree with any part of this policy, you should stop using the website and contact us with any questions before proceeding. We are committed to transparency, and we welcome your feedback about how we can improve our privacy practices.
The website and the services described on it are operated by SpringMelody, the developer name under which our company provides computer integrated systems design and related professional, scientific, and technical services. The legal entity behind SpringMelody is Shaanxi Tingchun Male Trading Co., Ltd. (陕西听春马乐商贸有限公司), a company registered in China.
Our registered address is No. 27, Group 1, Xishi Cun, Zhouling Subdistrict, Qinhan New City, Xixian New Area, Xian, 710000, China (CN). You may contact us at any time using the details provided in the How to Contact Us section at the end of this policy. For the purposes of this policy, the terms we, us, and our refer to SpringMelody and to Shaanxi Tingchun Male Trading Co., Ltd. (陕西听春马乐商贸有限公司) as the operating entity.
We act as the data controller for the personal information collected through this website, which means we determine the purposes for which your information is processed and the manner in which it is handled. If you have any concern about how your information is being used, you may reach us directly and we will respond in a timely manner.
This policy applies to information we collect through the SpringMelody website, through our contact forms, through email and telephone communications with our team, and through the delivery of our computer systems design, integration, and support services. It covers both visitors to the website and the businesses and individuals who engage us for professional services.
This policy does not apply to information collected by third parties that may be linked from our website, nor does it apply to information collected by employers or organizations where we act as a processor on their behalf. In those situations, the privacy policy of the relevant third party or the organization acting as controller will govern the handling of that information. We encourage you to review the policies of any third-party service you access from our website.
We collect several categories of information depending on how you interact with us. We keep our collection limited to what is necessary to operate our website and deliver our services, and we do not collect information that is irrelevant to those purposes.
When you contact us through a form, by email, or by telephone, we may collect your name, your email address, your telephone number, your company name, and the details of your project or inquiry that you choose to share with us. When you engage us for services, we may also collect billing information, project requirements, and correspondence relating to the engagement.
When you visit the website, we may automatically collect certain technical information, including your internet protocol address, browser type and version, device type, operating system, referring pages, pages viewed, the dates and times of your visits, and similar usage data. This information helps us understand how visitors use the website and allows us to improve its performance and security.
We do not knowingly collect sensitive categories of personal information, such as health information, financial account credentials, or government identification numbers, through this website. If you believe you have inadvertently submitted sensitive information, please contact us so that we may securely delete it.
We collect personal information through several channels. The most common channel is direct interaction, where you choose to provide information to us by filling out a contact form, sending an email, calling our office, or sharing details during a project discussion. This information is provided voluntarily, and you are never required to submit it unless you wish to engage with us.
We also collect information through automated means as you navigate the website. This includes the technical and usage data described above, which is gathered through server logs, cookies, and similar technologies. Automated collection helps us detect errors, measure performance, and understand which parts of the website are most useful to visitors.
Finally, in some cases we may receive information about you from third parties, such as when a business partner refers you to us or when a publicly available directory provides contact information for a business we wish to serve. When we receive information from third parties, we treat it with the same care as information you provide directly.
We use the information we collect for a limited and clearly defined set of purposes. These purposes are described below so that you understand exactly how your information supports our relationship with you.
When you contact us with a question or a request for a proposal, we use your contact details and the content of your message to respond to you accurately and promptly. This is the most common reason we process personal information.
We use information collected during an engagement to design, build, integrate, and support the computer systems you have asked us to deliver. We also use aggregated and de-identified usage data to improve our website and our service offerings over time.
With your consent where required, we may send you updates about your project, service announcements, and occasional information about our services. You may opt out of marketing communications at any time, and opting out will not affect the delivery of services you have engaged.
We may process information to comply with applicable laws, to protect the security and integrity of our systems, to prevent fraud or abuse, and to enforce our Terms of Service. This processing is carried out only to the extent necessary for those specific purposes.
Where data protection law requires us to identify a legal basis for processing personal information, we rely on one or more of the following grounds. The applicable basis depends on the nature of the processing and the jurisdiction in which you are located.
We rely on your consent when you voluntarily provide information for a specific purpose and where consent is the appropriate legal basis, such as for certain marketing communications. You may withdraw consent at any time by contacting us. We rely on the performance of a contract when processing is necessary to respond to your inquiry, prepare a proposal, or deliver services you have requested. We rely on legitimate interests when processing is necessary for the operation and improvement of our website, for the security of our systems, and for the reasonable administration of our business, provided that those interests are not overridden by your rights and freedoms. Finally, we rely on legal obligation when processing is required to comply with applicable law or a valid legal request.
SpringMelody is operated from China, and the information we collect may be processed in the countries where we or our service providers operate. These jurisdictions may have data protection laws that differ from those of your own country.
When we transfer personal information across borders, we take reasonable and appropriate steps to ensure that the information receives an adequate level of protection, including by using contractual safeguards where applicable. If you are located outside China and you choose to use our website or services, you understand that your information will be transferred to and processed in the locations described above, and you consent to that transfer to the extent required by law.
We retain personal information only for as long as is necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the type of information and the purpose for which it was collected.
Inquiry and correspondence data is typically retained for as long as needed to respond to you and to maintain a record of our communications, after which it is deleted or anonymized. Information relating to active engagements is retained for the duration of the engagement and for a reasonable period afterward to address any follow-up questions, warranty matters, or legal obligations. When information is no longer needed, we delete it or render it permanently anonymous.
We take the security of your personal information seriously and implement reasonable technical and organizational measures designed to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include access controls, secure communication protocols, and internal policies that limit access to information to those who need it for legitimate purposes.
While we work hard to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and you should take reasonable steps to protect your own information, such as using strong passwords and keeping your devices and software up to date. If you have reason to believe that your information has been compromised, please contact us immediately.
Depending on the laws that apply to you, you may have certain rights regarding your personal information. These rights may include the right to access the information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your information, the right to object to or restrict certain processing, and the right to data portability where applicable.
You may also have the right to withdraw consent at any time where we rely on consent as the legal basis for processing, and the right to lodge a complaint with a supervisory authority in your jurisdiction. To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before fulfilling certain requests.
Our website and services are intended for businesses and adult professionals. We do not knowingly collect personal information from children, and our services are not directed toward individuals under the age of sixteen. If we become aware that a child has provided us with personal information without verifiable parental consent, we will take steps to delete that information as quickly as possible.
If you are a parent or guardian and believe that your child has submitted personal information to us, please contact us using the details in this policy, and we will work with you to address the matter promptly.
Our website may contain links to third-party websites, applications, and services that are not operated by us. This policy applies only to information collected by SpringMelody, and we are not responsible for the privacy practices of any third party that you may reach through those links.
When you leave our website, we encourage you to review the privacy policy of every site you visit. The presence of a link on our website does not constitute an endorsement of the linked site, and we make no representation about the accuracy or completeness of the information contained on any third-party site.
Some browsers offer a Do Not Track feature that signals to websites that a visitor does not wish to be tracked. At this time, there is no universally accepted standard for how websites should respond to such signals, and our website does not currently alter its behavior in response to Do Not Track requests.
Regardless of Do Not Track settings, we do not engage in cross-site tracking of individual visitors for advertising purposes. You can further manage tracking technologies through your browser settings as described in the Cookies and Tracking Technologies section of this policy.
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we make changes, we will revise the last updated date at the top of this page. In the case of material changes, we will take reasonable steps to notify you, such as by posting a prominent notice on our website.
We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of the website after any changes to this policy take effect will constitute your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, we encourage you to reach out to us. Our team is available to assist you and will respond as promptly as possible.
You can contact us by email at request@springmelody.lol or by telephone at +1 484 759 3179. You may also write to us at the following address: SpringMelody, Shaanxi Tingchun Male Trading Co., Ltd. (陕西听春马乐商贸有限公司), No. 27, Group 1, Xishi Cun, Zhouling Subdistrict, Qinhan New City, Xixian New Area, Xian, 710000, China (CN).
For more information about our services and the terms that govern your use of the website, please review our Terms of Service. We thank you for trusting SpringMelody with your information.